RoxPT
PRIVACY & DATA PROTECTION

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information

  • Name and contact information (email, phone number)
  • Training goals and fitness level
  • Payment and billing information
  • Communication preferences

Usage Data

  • Website usage and interaction data
  • Training session data and progress
  • Device information and IP address
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

  • Create and deliver personalized training programs
  • Provide coaching and support services
  • Process payments and manage subscriptions
  • Communicate about your training progress

Improvement & Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and training methods
  • Conduct research and analytics (anonymized)
  • Ensure platform security and performance

Data Protection & Security

Security Measures

  • End-to-end encryption for all data transmission
  • Secure cloud storage with industry-standard protection
  • Regular security audits and updates
  • Access controls and authentication protocols

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Training data is kept for the duration of your subscription plus 2 years for service improvement purposes.

Your Rights

Access & Portability

  • Request a copy of your personal data
  • Export your training data in standard formats
  • Access your account information anytime

Control & Deletion

  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications

Third-Party Services

We may use trusted third-party services to enhance your experience:

  • Payment Processing: Stripe for secure payment processing
  • Analytics: Google Analytics for website usage insights
  • Communication: Email services for notifications and updates
  • Cloud Storage: AWS for secure data storage and backup

Contact Us

For privacy-related questions or requests, contact us at:

privacy@roxpt.app

We respond to all privacy inquiries within 48 hours

Last Updated: 23 October 2025