PRIVACY & DATA PROTECTION
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Training goals and fitness level
- Payment and billing information
- Communication preferences
Usage Data
- Website usage and interaction data
- Training session data and progress
- Device information and IP address
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Create and deliver personalized training programs
- Provide coaching and support services
- Process payments and manage subscriptions
- Communicate about your training progress
Improvement & Analytics
- Analyze usage patterns to improve our services
- Develop new features and training methods
- Conduct research and analytics (anonymized)
- Ensure platform security and performance
Data Protection & Security
Security Measures
- End-to-end encryption for all data transmission
- Secure cloud storage with industry-standard protection
- Regular security audits and updates
- Access controls and authentication protocols
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Training data is kept for the duration of your subscription plus 2 years for service improvement purposes.
Your Rights
Access & Portability
- Request a copy of your personal data
- Export your training data in standard formats
- Access your account information anytime
Control & Deletion
- Update or correct your information
- Delete your account and associated data
- Opt-out of marketing communications
Third-Party Services
We may use trusted third-party services to enhance your experience:
- Payment Processing: Stripe for secure payment processing
- Analytics: Google Analytics for website usage insights
- Communication: Email services for notifications and updates
- Cloud Storage: AWS for secure data storage and backup
Contact Us
For privacy-related questions or requests, contact us at:
privacy@roxpt.app
We respond to all privacy inquiries within 48 hours
Last Updated: 23 October 2025